Privacy policy

This Privacy Policy applies to the personal data collected, processed and stored when using the website cenedia.com (hereinafter the "Site").

Within this Privacy Policy, the term "personal data" refers to any information that allows a natural person to be identified, such as a name, email address, phone number or IP address.

Cenedia is committed to processing your personal data in accordance with French Law No. 78-17 of January 6, 1978, as amended, and the European General Data Protection Regulation No. 2016/679 (GDPR).

ARTICLE 1 – DATA CONTROLLER

The data controller is Aphelios, represented by Julien LECOMTE, registered with the Paris Trade and Companies Registry (RCS) under number 105 719 587, whose registered office is located at 47 Rue Vivienne, 75002 Paris, France.

ARTICLE 2 – PERSONAL DATA COLLECTED

Data provided by the user: First name, last name, postal address, billing address, email, password and phone number when creating an account or placing an order.

Payment: We do not collect your banking details. They are processed directly by our secure payment service providers (Stripe / PayPal / Shopify Payments).

Browsing data: IP address, browser type, time zone and data collected through cookies.

ARTICLE 3 – USE OF DATA (PURPOSES)

Customer account management: Necessary for the performance of the contract.

Order and delivery management: Necessary for the performance of the contract.

Responding to contact requests: Based on our legitimate interest in providing you with support.

Abandoned cart recovery: Based on our legitimate interest.

Newsletter sending: Only with your explicit consent.

Dispute management: Based on our legitimate interest in defending our rights.

ARTICLE 4 – RECIPIENTS AND TRANSFERS

Your data is accessible to authorized Cenedia staff and our technical service providers:

Shopify Inc. (Hosting and e-commerce platform), based in Canada. The transfer is protected by an adequacy decision from the European Commission.

Carriers (La Poste, Colis Privé, etc.) for the delivery of your parcels.

ARTICLE 5 – RETENTION PERIOD

Customer account: Deleted after 3 years of inactivity.

Order data: Retained for 10 years (French accounting obligation).

Newsletter: Until you unsubscribe.

Cookies: Maximum 13 months.

ARTICLE 6 – SECURITY

We implement physical, technical and organizational measures to protect your data from any unauthorized access, loss or destruction. The Site uses SSL encryption technology to secure your transactions.

ARTICLE 7 – COOKIES AND TRACKERS

The Site uses cookies to improve your experience:

Essential cookies: Necessary for the shopping cart and login.

Analytical cookies: To understand how the Site is used (anonymous statistics).

Advertising cookies: To offer you relevant ads on other sites. You may configure your browser to refuse cookies, but this may limit access to certain features of the Site (such as the shopping cart).

ARTICLE 8 – YOUR RIGHTS

In accordance with the GDPR, you have the following rights:

Right of access and rectification: Modify your information at any time.

Right to erasure: Request the removal of your data.

Right to object: Object to the use of your data for marketing purposes.

Right to data portability: Retrieve your data in a readable format.

To exercise these rights, please contact us at: contact@cenedia.com.

ARTICLE 9 – CHANGES

We reserve the right to modify this policy at any time. Changes take effect upon publication. In the event of significant changes, we will inform you by email or through a notification on the Site.

ARTICLE 10 – CONTACT

For any questions:

By email: contact@cenedia.com

By post: Aphelios, 47 Rue Vivienne, 75002 Paris, France.

Last updated: 10/04/2026